Add Capacity. Improve Follow-ups. Extend Care.
OneMedAI handles appointments and routine calls.
Remote monitoring (powered by Clinitouch) enables structured home care for chronic patients and post-discharge pathways.
Compassionate Round-the-Clock Extended Care.
India-first. Built for busy doctors and healthcare teams.
OneMedAI
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Appointment booking, reschedules, cancellations
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No-show recovery and reminders
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Post-discharge follow-up calls
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Basic FAQs and routing to the right department
Configurable for your workflow. Multilingual options. Designed for healthcare conversations.
Frequently Asked Questions
Get your questions answered here. if not write to us.
What is a Generative-AI voice agent in healthcare?
It’s an always-on voice assistant that talks naturally with patients, answers routine questions, and completes tasks like booking, rescheduling, reminders, and follow-ups—without tiring or missing calls.
What can it do for my hospital/clinic?
Common use cases:
Appointment booking, rescheduling, cancellations
No-show recovery calls and reminders
OPD instructions (timings, location, documents to bring)
Lab report ready notifications
Post-discharge follow-up calls
Basic FAQs + routing to the right department
Will it replace my front-desk staff?
No. It reduces repetitive calls so staff can focus on patients in front of them, escalations, and complex coordination.
Will patients accept talking to AI?
Most patients care about one thing: fast response and clear answers. When the voice is natural and helpful, adoption is strong—especially for scheduling, reminders, and information.
How does it handle emergencies or sensitive medical advice?
It does not diagnose. It follows safe scripts:
Recognizes red-flag words/situations
Gives emergency guidance (“please go to ER / call ambulance”)
Escalates to your team immediately when needed
Can it speak Tamil and other Indian languages?
Yes—multilingual support can be enabled (Tamil, Telugu, Kannada, Malayalam, Gujarati, Marathi, English, Hindi, etc.), based on your patient base.
Can we control what it says?
Yes. You approve:
Clinic/hospital information
FAQ answers
Appointment rules (slots, doctors, fees, buffers)
Follow-up scripts and escalation rules
How does it connect with our existing systems?
We can start without integration (simple workflow), and later connect to:
HIS / EMR / scheduling system
CRM / ticketing
WhatsApp/SMS providers
Integration depends on what you use today.
Is patient data safe?
We follow role-based access, audit logs, and secure handling. We also scope the agent to collect only what is needed (name, number, appointment preference, etc.).
How fast can we launch?
A basic deployment can go live in 2–4 weeks, depending on approvals, call flows, and language requirements.
Can we start with a pilot?
Yes. We typically start with one department:
General OPD or a high-volume specialty
Or post-discharge follow-ups
Then scale after results are stable.
What results should we expect?
Typical early wins:
Fewer missed calls
Better appointment confirmation and recovery
Higher follow-up completion
Reduced front-desk overload
And we track results weekly with analysis and insights.
We associate with single-doctor clinics to multi-specialty hospitals.
Clinitouch
“Clinitouch is a remote patient monitoring platform used for chronic care pathways and virtual wards. Patients submit vitals and answers through a simple app. Clinicians view trends and alerts through a dashboard designed for quick triage and early intervention.”
OneMedRemote (Powered by Clinitouch): 50–100 patient pilots (COPD/Diabetes pathways as starting points)Patient onboarding and clinician training
Alert configuration + adherence workflows
Weekly reporting and outcomes tracking
Basic FAQs and routing to the right department